Implementation Manager (CA)

Ready to come work for one of the fastest-growing companies in the logistics industry? Then apply at 3PL Central today. We’re currently searching for a top-tier Implementation Manager in our El Segundo office.

Enabling customers to get up-and-running on our platform quickly and successfully is the first critical factor in our customer’s journey. Our team of implementation managers set up and train users from all backgrounds and technical abilities, in warehouses of all types and sizes, with operational structures and workflows that range from simple to complex.

This team is quickly expanding and is looking for people who take personal pride in helping others learn new skills and adopt new technology. If you are the patient, empathetic rock star customers are always raving about – we want to talk to you! We are adding Implementation Managers in our Leesburg, Virginia and Manhattan Beach, California locations.

Responsibilities:

  • Manage 12-18 new customer implementation projects at a time, with a target completion date of Effectively provide comprehensive product training and configuration for all types of users
  • Act as the primary liaison with internal teams for all customer projects, including sales, product, integrations team, and support
  • Learn and service new software features that are developed and released
  • Act as customer advocate for product function, quality, and usability
  • Create documentation and training material supporting existing and future product functionality

Qualifications:

  • 2+ years’ experience managing technical projects and building customer relationships
  • Working knowledge of warehouse operations and Warehouse Management Systems a big plus but not required
  • Independent self-starter with ability to effectively and successfully manage high-profile accounts
  • Process-oriented and obsessively organized
  • Ability to work in a fast paced, constantly evolving, team environment

For more information, please apply below or submit your resume and cover letter to [email protected] or 888-375-2368.

3PL Central is the fastest growing Software as a Service (SaaS) solution in the warehouse management and supply chain execution market. Our customer base ranges from small and medium sized 3PLs to large Fortune 500 firms and spans 48 states, 25 countries and 5 continents. 3PL Central was born 10 years ago within an active 3PL warehouse operation and as such, prides itself on understanding the customer’s needs and goals.

Please note, 3PL Central does not accept unsolicited resumes from search firms. Any resume submitted by search firms via this website or directly to hiring managers will be considered unsolicited resumes, and 3PL Central will not be responsible for any fee in connection with these submissions.

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