About 3PL Central
3PL Central has been working with leading third-party logistics (3PL) warehouses across the United States and abroad since 2006. They focus on building warehouse management solution technology, based on logistics industry best practices.
3PL Warehouse Manager is a leading cloud-based warehouse management system (WMS) platform that functions to streamline and automate inventory management, order receiving and fulfillment, customer communications, and other essential warehouse tasks.
Currently, more than 12,000 logistics professionals use 3PL Warehouse Manager to manage all aspects of their supply chains efficiently.
About ShipHero
ShipHero was formed in 2013 and offers their own WMS, which focuses on simplifying shipping for ecommerce businesses. In addition to their WMS, ShipHero also offers a ShipHero Fulfillment service, which serves ecommerce clients by providing shipping and fulfillment services out of company-owned and operated warehouses throughout the United States. ShipHero serves 4,000 ecommerce brands and 3PLs, and they have achieved a strong reputation as a leader in ecommerce fulfillment.
We have gathered a detailed list of feature comparisons between 3PL Central and ShipHero, including small parcel shipping, billing automation, reporting and analytics, integrations, and customer support services to help you choose the best cloud-based WMS for your 3PL.
Billing Automation
3PL Warehouse Manager’s SmartScan add-on allows for mobile charge capture with the ability to scan digital barcodes and instantly update the system throughout receiving and fulfillment processes. In addition, users can send invoices within minutes, as well as calculate recurring charges for storage, shipping, handling, and more. 3PL Warehouse Manager also embraces full Quickbooks integration for billing and invoicing connectivity.
Reporting and Analytics
3PL Warehouse Manager helps 3PL warehouses stand out from the competition and achieve efficiency by providing 60 prepackaged report options for clients, including stock status, transactions, items, locations, and more. Customers can also request that the 3PL Central team build a custom report meeting their specifications.
Integrations
In addition to prewired shopping cart connections, 3PL Central can build custom connections and their WMS supports both API and EDI integrations.
3PL Central has acquired CIO Technologies, including their flagship product CartRover. CIO Technologies has decades of experience serving the needs of 3PL warehouses and ecommerce brands, and that expertise will help 3PL Central transform the way companies approach the future of omnichannel fulfillment.
Ongoing Customer Service
A dedicated customer service team provides 24-hour support when you need it the most - regardless of the time of day. 3PL Central Customer Support can be reached by phone and can assist with a variety of issues, ranging from simple questions to complex fixes. 3PL Central also assigns a dedicated Customer Success Manager (CSM) to provide a personalized experience to each customer regardless of price tier. An in-house team also offers custom solutions and support in the form of developer resources, consulting, and client-unique services.