All Systems Operational

About This Site

Welcome to Extensiv's System Status page!

All disruptions and downtime that occurs outside of our planned maintenance windows, which are communicated in-app to customers, are tracked on this page.

If you ever find that the system seems to be down or is not working as expected, we encourage you to check this status page first to see if there are any known issues before reporting the disruption to our Support team.

Platform Operational
90 days ago
99.86 % uptime
Today
3PL Warehouse Manager ? Operational
SmartPack ? Operational
Small Parcel Suite ? Operational
SmartScan ? Operational
Integration Manager by Extensiv ? Operational
Order Manager by Extensiv ? Operational
Warehouse Manager by Extensiv ? Operational
Extensiv Hub Operational
Support Portal Operational
90 days ago
100.0 % uptime
Today
Billing Manager Operational
90 days ago
98.76 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Web Properties Operational
Extensiv Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024
Resolved - This incident has been resolved.
Mar 12, 13:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 12:20 PDT
Update - We are continuing to investigate this issue.
Mar 12, 12:00 PDT
Investigating - We're currently experiencing delays in processing on the Extensive Integration Manager. We're actively working to resolve this issue and apologize for any inconvenience caused. Rest assured, our team is dedicated to restoring normal operations as quickly as possible.
Mar 12, 12:00 PDT
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Resolved - This incident has been resolved.
Mar 8, 16:49 PST
Monitoring - A fix has been implemented and we are currently monitoring the status.
Mar 8, 11:18 PST
Investigating - We have received reports of higher than expected latency when getting USPS rates via Stamps.com and Endicia carriers. This is currently being investigated by Shipengine.

https://status.shipengine.com/

Mar 8, 10:38 PST
Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.